Terms of service
Welcome to The Scrub Club Co. By visiting our website or purchasing from our shop, you agree to the terms below.
Products
The Scrub Club Co sells apparel, accessories, preorder items, and related products. We do our best to display product colors, details, sizing, and descriptions as accurately as possible. Please note that colors may vary slightly due to lighting, photography, and screen settings.
Orders
Once an order is placed, you will receive an order confirmation by email or text. Please review your shipping address carefully before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
We reserve the right to cancel or refund any order if there is an issue with inventory, payment, pricing, fraud risk, or fulfillment.
Preorders
Some items may be sold as preorder items. Preorder timelines are estimates and may vary due to production, supplier, or shipping delays. Estimated shipping windows will be listed on the product page when applicable.
By purchasing a preorder item, you understand that the item is not ready to ship immediately and will ship once production and quality checks are complete.
Shipping
Shipping timelines may vary depending on the item, order volume, preorder status, and carrier delays. Once an order is handed to the shipping carrier, The Scrub Club Co is not responsible for carrier delays, lost packages, or tracking delays. However, we will do our best to help you if an issue comes up.
Returns and Exchanges
Returns, exchanges, and damaged item claims are handled according to our Return Policy. Please review the Return Policy before placing your order.
Items that are final sale, custom, limited release, or preorder may have different return or exchange rules listed on the product page.
SMS Messaging Terms
By providing your phone number and opting in to receive text messages from The Scrub Club Co, you agree to receive recurring automated marketing and transactional text messages. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.
You can reply STOP to unsubscribe at any time. You can reply HELP for help or contact us through our customer support email.
We do not sell or share your phone number for third party marketing purposes. For more information, please review our Privacy Policy.
Email Marketing
By signing up for our email list or placing an order, you may receive order updates, promotional emails, launch updates, restock alerts, and brand news. You can unsubscribe from promotional emails at any time.
Intellectual Property
All website content, product photos, branding, logos, designs, copy, and graphics are owned by The Scrub Club Co unless otherwise stated. You may not copy, reproduce, or use our content without written permission.
Limitation of Liability
The Scrub Club Co is not responsible for delays, damages, losses, or issues caused by third party carriers, incorrect customer information, payment issues, technology errors, or events outside of our control.
Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page.
Contact
For questions about these terms, your order, or our policies, please contact us through our website or customer support email.
Email: thescrubclub2025@gmail.com